Unleash Your Potential with Level UP!
The Ultimate Budtender Mastery Program & Gateway to Budtender Excellence
Embark on a transformative journey with Level UP, an exclusive training program meticulously crafted for passionate Canadian budtenders eager to learn more about the world of cannabis. Elevate your understanding, refine your customer interactions, and supercharge your sales expertise with Level UP.
The Level UP program unfolds across three immersive courses:
Cannabis 201
The first course in the Level UP program goes beyond the basics to cover the cannabis plant, the human body, and how they work together. You'll also learn about the four main factors in a cannabis experience and exactly why cannabis is so unique to each consumer. This course will give you the knowledge and the language to speak confidently to your customers about cannabis and their cannabis experience.
Section Includes:
A Brief History of Cannabis in Canada
Plant Strains and Genetics
The Endocannabinoid System
Cannabinoids
Terpenes
The Entourage Effect
Customer Service and the Customer-Focused Sales Methodology
In the second section of the Level UP program, budtenders learn how to best serve the customers in their store. We cover the different kinds of customers, their reasons for shopping, and the best way to serve each of them. We dive deep into a 4-pronged approach for taking all the cannabis and product knowledge budtenders learned in the first two courses and applying it to their real-life experiences in stores. Not only do budtenders learn exactly how to speak to customers to make them feel welcome, but they also learn how to ask the right questions to make the best recommendations for each customer.
Section Includes:
Introduction to Customer-Focused Selling
Step 1: Greet the Customer
Step 2: Ask Questions and Listen
Step 3: Make Recommendations
Step 4: Close the Sale
Customer FAQs and Resources
LPs, Cannabis Products, & Cannabis Consumption
In the third section in the Level UP program, you'll learn about Licensed Producers of cannabis, how cannabis is grown, how products are made, and different ways to consume. Then, we'll take a look at how to read and understand labels and talk about how to explain them to customers.
Section Includes:
Licensed Producers in Canada
The Basics of Cannabis Cultivation
Dried Cannabis Consumption
The Basics of Cannabis Extraction
Extracted Cannabis Product Consumption
How to Read Labels
Why Choose Level UP?
Level UP isn't just a course; it's a gateway to unparalleled expertise. When you enroll in all three courses, you're not just learning; you're embracing a full-spectrum solution designed to empower you with compliant knowledge and recommendation skills.
Tabitha: Your Expert Guide in Cannabis Education
Tabitha brings a wealth of experience, a passion for education, and a commitment to excellence in the cannabis industry. With a multifaceted background, she is uniquely positioned to guide you through the Level UP Budtender Education Program, ensuring you receive top-notch training from a true industry expert.
Trainer Credentials
Founder & CEO, Level UP Budtender Education Program
VP of Education and Partnerships, CanMar
Director of Cannabis Education, mīhī
Co-Chair- Board of Directors | Canadian Women in Cannabis (CWIC)
Member- Board of Directors | Development Committee Chair, Canadian Business History Association
Co-Founder & CEO, Fritz's Cannabis Company
Capstone Course Manager, Rotman School of Management, University of Toronto
Advisory Committee Member, NICHE Canada
Summer Associate: Mentorship Program, Rise Asset Development
Personal Trainer , Boot Camp, & Group Exercise Instructor
Don't Miss Your Chance! Enroll Now and Level UP Your Budtending Skills. Because in the world of cannabis, knowledge is not just power it's your key to success.